One back office for every desk

Answers players around the clock in their own language, straight from their account. It resolves routine requests on its own, sends money and bonus actions to a supervisor, and hands sensitive cases to your team with a full briefing. A complete helpdesk sits behind it: inbox, SLAs, macros, email and WhatsApp.

The casino lobby adapts to each player, surfacing popular games, big recent wins and new releases, with your own curated rails on top. Test layouts against each other and keep the winner.

Segments players by behaviour, predicts churn and lifetime value, and runs journeys across email, SMS and push. Consent, quiet hours and frequency caps are respected automatically.

Wagering bonuses, free spins, cashback, loyalty points with VIP tiers, and referral programmes. Preview every award before launch, cap each campaign’s budget, and track ROI afterwards.

Scores every claim for bonus hunting, fast-forfeit patterns, promo-code guessing and referral rings. Suspect rewards are held before money leaves, with the evidence one click away for your reviewers.

Watches for loss chasing, escalating bets and long sessions, and steps in with cooling-off automatically. Deposit, loss, bet and time limits, reality checks and self-exclusion come built in, and every intervention is logged.

40+ built-in reports across GGR, players, payments, bonuses and acquisition, with drill-down to single rounds. Analysts get a full BI workspace with self-service dashboards and SQL, scoped to their brands, and data can stream to your own warehouse.

Import a design from Figma, a live site or a screenshot, then change anything in plain words. Shape every page for each brand, screen size, language and login state, then preview, A/B test and publish.